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Frequently asked questions about TransVoyant

Everything you need to know about Continuous Decision Intelligence, Provable AI and how TransVoyant works.

About TransVoyant

TransVoyant is a Continuous Decision Intelligence company that helps global enterprises see disruptions coming and act before they hit revenue, margin or working capital. Founded in 2012, it began by applying machine learning and proprietary global data to U.S. national security, interdicting threats before they reached their target. The company holds patent families rooted in its strategic relationship with the FVEY intelligence community and In-Q-Tel. Its core product is the Continuous Decision Intelligence (CDI™) Platform with a library of business applications built on it. Its core services are TransVoyant Care, providing 24/7 global business intervention, and Perfect Data, which certifies and repairs the data used in every decision. Customers include Merck Sharp & Dohme (MSD), Bridgestone, McKesson, DSM-Firmenich, Revelyst, Volkswagen, and multiple National Security organizations. TransVoyant is headquartered in Alexandria, Virginia.

Continuous Decision Intelligence (CDI™) is TransVoyant’s proprietary platform where business decisions are sensed, made, executed and verified all the time, not in weekly reviews or after a dashboard turns red. Traditional BI and analytics report what happened. Continuous Decision intelligence knows what is happening, predicts what will happen, and recommends what to do. CDI™ keeps making and executing those decisions as global conditions change and proves each one.

TransVoyant solves the gap between knowing and acting. Enterprises have more data than ever, but it sits in disconnected systems, so decisions come late and can’t be explained afterward. TransVoyant combines three kinds of data: the customers’ own systems, global suppliers and logistics service providers, and over a decade of data on the global flow and behavior of commerce and risk. Its models turn that living data into insights no one else has, such as which shipment will be late, which warehouse is backing up, which factory is behind, or which supplier is about to miss. Then it makes the decision with repeatable math, executes it, and records why. What enterprises get is certainty they can bank on. Teams stop explaining losses they saw coming and start preventing them.

TransVoyant is used by operations and supply chain executives (COOs, CSCOs, VPs and Directors of Logistics) along with AI and digital leaders who need decision automation they can govern. Customer service, finance and business operations, procurement, and quality teams use TransVoyant to sense, predict and improve the operations and KPIs they own. Customers are large, risk-sensitive global brands and global organizations, including Merck Sharp & Dohme, Bridgestone, McKesson, DSM-Firmenich, Revelyst, Volkswagen, and multiple National Security organizations.

No. TransVoyant isn’t a siloed, single-purpose supply chain tool. It is an enterprise Continuous Decision Intelligence platform riding on a single fused live global data foundation and a library of AI models and business applications, already built and running for global leaders. The library grows every week. Global data grows every minute. Most vendors solve one vertical capability slice. Examples include visibility, tracking, risk alerts, a control tower, a quality management tool, a logistics dashboard, or a supplier portal. TransVoyant covers all of these (and more), and connects them, so a signal in one area or the global business drives the decision in another area. Supply chain operational improvement is where many customers start, but the same platform improves revenue, margin and working capital across the enterprise and expands without adding vendors or data silos.

What makes TransVoyant different

TransVoyant combines three kinds of data, called the 3Es. Enterprise: your own systems, such as ERP, MES, TMS, WMS, and QMS. Ecosystem: your customers, suppliers, carriers, 3PLs and contract manufacturers. External: Over a decade of global data on how goods move and what disrupts them, from vessel, flight, rail and truck movement to customs flow, port behavior, weather and geopolitics. Thousands of TransVoyant models analyze all three data types together to create proprietary new data (called Derived data), such as predicted arrival times, lane risk, excursion risk, quality release, and supplier reliability. Nobody has or can replicate the TransVoyant derived data. TransVoyant data never goes stale. The math never stops running; fresh data flows all the time, derived data is continuously calculated, and every outcome feeds the next decision. Perfect Data, a TransVoyant service, keeps all data complete and correct.

Provable AI is TransVoyant’s approach to AI you can audit. Repeatable math and physics bound every decision: capacity, temperature, actual departure and arrival, physical state, max throughput, quality, and regulation; across the entire global network. Same answer, every time, and any decision can be replayed for an audit. Together, AI and repeatable math explain what’s coming, what it will hit, and the best move to fix a problem or capture an opportunity. You choose which decisions run automatically, and which need a person to approve. AI that doesn’t guess. It can testify.

TransVoyant does both. It sends alerts and it acts. Alerts tell you something is wrong and leave the work to your team. TransVoyant decides, executes the action in the systems you already run (or with the right supplier or ecosystem partner) and confirms the outcome. Autonomy is earned, not assumed. You decide which actions run automatically and which need approval. After green lighting TransVoyant autonomy, a global pharmaceutical manufacturer saved more than four million vaccine doses in less than six months.

TransVoyant measures your whole ecosystem against the plan, in real time. This includes suppliers, logistics service providers, and contract manufacturers. You see past, present and predicted OTIF and SLA adherence for each one, spot low performers early and back every conversation with evidence. A life science customer used this data to move their carriers to a pay-for-performance model worth $10 million a year.

TransVoyant Care is a 24/7 global intervention service working from operational hubs across the Americas, Europe and Asia. It puts our humans in the CDI™ decision and action loop on behalf of our customers. TransVoyant Care monitors shipments across all modes of transportation and storage, and acts on predicted and real-time problems and risks through intervention procedures agreed to by the customer and logistics service providers. It investigates and escalates temperature excursions, and responds to geopolitical, weather, terrorism, theft, and operational disruptions. CDI™ platform AI spots it and recommends the fix, people validate it and the team acts, which is why regulated industries such as pharma, life sciences and nutritional health rely on it. Others flag it. We fix it.

TransVoyant vs. other tools

Look for five things. Data beyond and inside your own walls, including suppliers and global events. Decisions that are repeatable and auditable, not probabilistic guesses. Execution across and inside the systems you already run and directly with the ecosystem you already use, not just another dashboard. Platform breadth, so you don’t stitch together four vendors. Finally, a team that runs it with you and keeps the data right. TransVoyant was built not as a siloed application, but a decision intelligence platform to meet all five.

No. Visibility is one of thousands of inputs to TransVoyant, not the product. In fact, TransVoyant gives “visibility” away to customers as a by-product of larger business solutions. Visibility products are architected as another siloed logistics application and only show where shipments are and when they will arrive. TransVoyant uses visibility data as part of global flow and behavior models, but it adds enterprise, supplier and proprietary global external and derived data, to these global models to predict, decide and execute decisions. If you already use a visibility provider, TransVoyant ingests and fuses its data and acts on it in real time.

No. Cold chain is one use case and one set of applications that ride on the CDI™ Platform. It is a small part of what the enterprise-wide platform does. Global pharmaceutical customers use the cold chain applications to protect temperature-sensitive products and support GxP certified processes, but the same platform also protects revenue, margin and working capital across suppliers, production, freight and customer service. TransVoyant is a Continuous Decision Intelligence platform, not a cold chain monitoring tool.

A control tower shows you the problem. TransVoyant fixes it. Most control towers centralize data and alerts, are often batched with latent real-world data, and then rely on your team to decide and act. TransVoyant makes the decision with Provable AI, executes it in your systems and confirms the result, with global TransVoyant analysts monitoring 24/7. You will certainly get the single view of a control tower, but the value exists in the provable predictions, decisions, automation, and execution behind it.

Not today. TransVoyant works alongside your ERP, APS and S&OP process and closes the gap they leave. As planning and execution converge, more of the day-to-day decisions those systems make move into CDI™. Traditional planning is static and runs in a serial temporal process. It locks the plan in a frozen zone for weeks, so it breaks the day after it is published because reality changes. The CDI™ Platform converges planning and execution. It continuously reads what is happening, makes the optimal micro-decisions within hard limits such as factory throughput or product stability, and executes it. The frozen zone is dead.

TransVoyant replaces legacy risk management tools. Multiple risk assessment and risk management applications ride as business applications on the CDI™ Platform. As a result of TransVoyant’s deep roots in global national security, the CDI™ Platform has living risk-in-motion AI models and applications that do not exist in the commercial market. Legacy, siloed risk tools tell you which suppliers and regions are exposed with latent data. TransVoyant connects live and predicted exposure to your actual assets and customers, predicts where your assets will be and where the risk will be along with associated impact on revenue, margin and customer satisfaction. Actions are taken prior to the risk colliding with your assets.

TransVoyant has been running machine learning and AI on high-stakes decisions since 2012, first for U.S. national security, long before every vendor rebranded as AI. Most AI agents today run on large language models that predict likely answers, so the same question can get a different decision tomorrow. In pharma, defense, and other regulated industries, that’s a liability: you can’t defend a compliance decision you can’t reproduce. TransVoyant’s Provable AI uses repeatable math to make each decision and AI to explain it. Same data, same decision, every time, with a full audit trail. Everyone’s selling AI agents. Most of them guess. Ours can testify.

You can connect your own systems and buy outside data feeds. What you can’t buy is over a decade of derived flow and behavior data: what TransVoyant’s models have learned about how goods flow and what disrupts them, recalculated every day. An in-house build starts from zero and can take years to answer its first question. Adding an AI chatbot on top doesn’t solve it: it can give a different answer each time, and prove why it made a decision becomes another project. Your team must run and fix it forever. With TransVoyant, you start on day one with the history, live Perfect Data, decisions you can audit, out of the box business applications, and a team that runs it with you, then build on top in weeks.

Applications, data and results

TransVoyant offers a library of business applications built on the CDI™ platform, already running for global leaders, including Fortune 100 companies. They cover cold chain, ecosystem performance, supplier collaboration, customer delivery, risk management and prevention, and lead time and inventory. The library grows every week. Every application runs on the same data and models, so adding one never adds a vendor or a data silo. If a need isn’t covered, TransVoyant’s Rapid Engineering Unit builds a new application and new AI in weeks.

Both. The CDI™ platform models how raw materials and finished goods flow and behave anywhere they move or wait: between sites, and inside warehouses, distribution centers and factories. It doesn’t matter whether inventory is on a truck, in a cross-dock, or in the production process. Inside a site, it tracks manufacturing flow, quality, put-away, pick-and-pack and cycle times, their variability, and environmental conditions such as temperature. It even finds locations missing from your master list by spotting where materials or goods stop and wait.

TransVoyant runs on a streaming architecture with “always on” streaming global data. Data from your systems, your ecosystem and the world flow in continuously, not in nightly batches. Derived data is recalculated as it arrives, predictions and decisions update as conditions change, and every outcome flows back into the models. That closed loop is what makes CDI™ continuous: it never stops reading what is happening, and it never stops acting on it.

Perfect Data is a TransVoyant service that keeps the data behind every decision complete, correct and trusted. TransVoyant’s data specialists monitor data from your systems, suppliers, carriers, 3PLs and devices in real time. They repair broken streams, fill gaps and catch bad readings before they reach a decision, and cross-check enterprise, ecosystem and global sources so one bad feed never drives a bad decision. Every data point keeps a record of where it came from, so auditors and your cross-enterprise teams can trust it. AI that doesn’t guess starts with data you can trust.

Start with the number you need to move. TransVoyant is built around the KPIs executives are measured on: revenue protected, operating margin, working capital, business continuity, sustainability and compliance, and governed AI. Below them sit the operational KPIs that drive them, such as on-time in-full, stockouts, quality, inventory levels, lead time variability, ecosystem OTIF and SLA adherence, temperature excursions in cold chain, product waste and transport CO2e. Pick the KPI, and TransVoyant shows the solution that moves it. The proof is in the numbers: A global pharmaceutical company saved more than 4 million vaccine doses through 84 interventions, and one distribution customer cut customer service calls 10x and turned carrier performance into $10 million a year.

Governed AI

Governed AI is TransVoyant’s AI and data solution for enterprises that need AI they can defend to the board, auditors, shareholders and regulators. Most AI vendors put guardrails around a guess: language models that can give a different answer tomorrow, with a human asked to sign off on it. TransVoyant starts with repeatable math, which mathematically bounds every decision: capacity, transit times, temperature, quality and regulation. Same answer, every time. With Perfect Data, every decision starts from data that is complete, correct and traceable to its source. AI and repeatable math then explain what’s coming, what it will hit and the best move. Proven, repeatable calls run automatically, machine to machine, and your team approves what touches revenue and customers. And the math never stops running: fresh data flows back all the time and every outcome feeds the next decision.

Yes. Every TransVoyant decision can be replayed: the data it used, the rules that bound it, the action taken and who approved it. The decision engine is deterministic: a proprietary Differential-Algebraic Equation (DAE) solver paired with global Model Predictive Control (MPC), bound by hard constraints such as plant throughput or a product’s thermal limits. The same inputs always produce the same result, unlike AI that predicts likely answers. AI then explains the reasoning in plain language, which makes the platform audit-ready for regulated industries.

Both, and you decide. TransVoyant follows earned autonomy: actions start with human approval and move to automatic only once they have proven reliable in your operation. You set who approves what, by action, business unit or value at risk. Routine decisions need fewer manual touches; people focus on the exceptions that need judgment.

Company and getting started

Yes. TransVoyant executes decisions in the systems the business already runs on: ERP, TMS, WMS and planning tools, plus supplier, carrier, 3PL and contract manufacturer systems, IoT devices, robotic systems, and visibility providers. Teams don’t switch tools to act. At a global life sciences company, TransVoyant integrates ERP, WMS and TMS data across 150 lanes, eight production sites, a regional distribution center and three contract manufacturers.

TransVoyant was forged in national security, not in Silicon Valley. Most enterprise technology is built by developers looking for a problem for their code to solve: they build minimum viable products, raise venture capital and sell hype. TransVoyant took a different path. Its DNA comes from building the real-time intelligence programs behind the global response to 9/11 and managing complex aerospace acquisitions at places like Lockheed Martin, DOD, NSA and DHS. In those environments, failure doesn’t just mean a late delivery; it means mission failure. That is where TransVoyant learned to predict, interdict and execute with deterministic AI, because the margin for error was zero.

We measure our worth by outcomes, not by funding rounds. TransVoyant has scaled to a global company across four continents without any venture capital. Why does that matter to you? Because it means we don’t answer to a board of investors demanding that we prioritize the next flashy feature over core stability. We don’t have a “TAM/SAM/SOM” slide to pump up our valuation. Our three investors don’t have an “exit date”. We answer only to our customers, and our only imperative is making customers successful by proving the mathematics of your supply chain. We don’t rely on outside money. Our engine runs on its own power, and it answers only to our customers.