Corporations serve international markets, and supply chains will shift to serve consumers. The next few months will be painful, but companies need to build new capabilities and rethink work to evolve supply chain processes to be more competitive in the face of this heightened variability. This will not be easy for the traditional leader that thinks that the industry has best practices… The unlearning is the tricky part that threatens egos and work processes and deems current technologies legacy. It is challenging but necessary. – Lora Cecere, Preparing For The Dark Clouds Looming Over The Supply Chain, Forbes.
Unfortunately, a lack of transparency and live situational awareness stand in the way of global enterprises facing these challenges and transforming their customer experience to survive in a new normal.
Due to the speed and timeliness required, auto manufacturers need to connect all aspects of their global end-to-end supply chains to ensure an uninterrupted flow of orders and materials at every step of the journey.
Suppliers’ material flow to manufacturing sites (real-time visibility and predicted arrival).
Order processing flow of inter-company manufacturing, logistics and transport activities into global locations.
From air or ocean port to dealership and/or customer’s door delivery (via truck or rail).
Furthermore, over the past few years, customers’ expectations have changed irrevocably… Order and purchase experience needs to be convenient, frictionless, informative (e.g., sourcing practices, CO2 emissions) and fully modern.
Customers expect a modern buying and service experience:
In addition to these challenges, there are business questions that need to be answered – ”When will my supplier’s parts arrive at the factory?”, ”What are my lead times/variance between all nodes?”, “How do my top 5 carriers compare? … what’s their predicted variability by lane?”…
TransVoyant’s digital approach enables global supply chain leaders to resolve all of these challenges. We bring an expert team for issue resolution to proactively monitor and alert as the first line of defense to supplement your sales and operations execution teams with the actionable information to intervene when performance doesn’t go as planned. In addition, we provide control tower intelligence to support operational, tactical and strategic decisions cross-functionally, daily collaboration with external trading partners and long-term continuous improvement.
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