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Fight Back Against Chargebacks

Fight Back Against Chargebacks – How suppliers can improve service and avoid chargebacks Chargebacks (aka deductions) occur when a retailer is prevented from receiving and processing an inbound order from a supplier according to plan (aka the service level agreement between them and their supplier). When this occurs, the retailer will pay the supplier less than the agreed upon amount on the invoice to minimally offset the pain caused by the disruption to their operation…
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Supply Chain Risks Insight and Management

Supply chain risks are everywhere, waiting to cause the next business disruption.  Supply Chain risks include any event or activity that can affect the timely production, transportation, quality and delivery of goods in safe and saleable condition, or affect the costs of production, transportation and storage, or disrupt other elements of the planning and execution of those activities.  In addition, there are risks regarding human safety, legal and regulatory issues, intellectual property rights, counterfeit products,…
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Digital Supply Chain Transformation – Three Proven Use Cases

Business leaders are aggressively investing in Digital Transformation initiatives to further automate and streamline global operations.  Industry hype has translated into practical solution deployments focused on delivering improved customer experience, revenue, cost and cash outcomes to the business. With companies committed to digitally transforming their operations, we find organizational approaches spanning broad transformation (i.e. digitizing order-to-cash insights) to narrow transactional focused projects (i.e. track and trace of shipments and purchase order insights).  In both cases,…
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The Importance of Inventory Management in Supply Chains

The management of inventory is necessary for any company so that excess stock is not stored at the company while simultaneously ensuring demand for customers is met.  Trying to balance the demands of customers can be difficult to forecast resulting in inaccuracies caused by evolving trends, variability in customer preferences and the need to maintain sufficient supply of materials and goods to buffer variability.  The optimal balance however, is often achieved through properly planned and…
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Digital Supply Chain and the Data Dilemma

The ongoing data dilemma and fear of “garbage-in garbage-out” is alive and well.  Enterprises working earnestly to solve this problem realize it’s even harder with the emergence of the Digital Revolution, IoT, Predictive Analytics, Machine Learning, and Embedded Software technologies.  These technologies explode massive amounts of data upon business and consumer ecosystems alike requiring new levels of discipline and technical innovation. Successful businesses need to effectively harness, cleanse, and manage massive amounts of data to…
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