Delivering Value at Start of Journey
While Covid-19 has exposed the cracks in global businesses, supply chain leaders now have a seat at the table to build a future-ready enterprise. However, disconnected data, the need for real-time visibility, and the lack of predictive analytics stand in the way of innovation.
In 2019, one of the largest pharmaceutical companies in the world partnered with TransVoyant starting their journey to develop a patient-centered Digital Logistics Program. They focused on the plant-to-patient reimagining their ways of working, building digital capabilities with well-developed use cases and delivering value as quickly as possible.
Challenges
- No real-time visibility to shipments’ condition during transportation
- Fragmented data and disconnected enterprise systems
- Inability to generate intelligent alerts and enable proactive decision-making
- No connections to external Big Data on disruptive global events
- Lack of predictive analytics to delivery and product quality.
We had to do develop a Digital Logistics Program and we had to do this fast. Taking an agile approach meant flying the plane while building it too. – Director of Center of Excellence Transportation and Distribution.
By indicating capability weaknesses, they were able to compile a list of patient-centered use cases for their future digital program. Starting small with 10 lanes, 4 of which had active monitors, 3 months later they had demonstrated a value of having an integrated Digital Logistics Control Tower.
As a result of actions taken during in-transit handling, the Fortune 500 company successfully claimed interventions against 25 shipments and saved over 1 million doses of medicine to date.
Moreover, they were able to get quick visibility to the impact of the Evergreen blockage. By easily circling over the area and identifying their containers in the region, internal teams proactively took steps to assess the impact on the inbound deliveries and outbound customer orders and applied corrective action.
As a more recent example, during a disruptive event in South Africa, they promptly got a list of the shipments going out of the impacted ports, giving them an opportunity to cooperate with the site to delay those shipments from leaving and work with corporate security on getting them cleared before departure.
Know what you don’t know.
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